Frequently Asked Questions

Hosting

1. How can I check my email when I am not at home?
2. Do you have a MySQL Client installed so I can access my data ?
3. Are there any setup fees?
4. Do you support MS Frontpage Extensions?
5. How do I know how much free space is left in my account?
6. How do I pay for my Zorka account?
7. Do you offer dial-up access?
8. How do I signup?
9. Why do you call before activating accounts?
10. I have two domains...Can I setup my on-line billing using two credit cards?

Hosting Support

1. What is the SMTP host name?
2. How do I set up an email address for my domain?
3. How do I filter SPAM?
4. How do I manage aliases for email?
5. How do I setup Outlook Express to check email?
6. My DNS settings have not updated, how do I access my control panel?
7. How do I change my personal information in the web email system?
8. What should I use for primary and secondary DNS settings?
9. I have SSH on my account, how do I SSH into my account?
10. I am having trouble logging into Email, what am I doing wrong?
11. How do I access my Control Panel?
12. I have a web page now, or files that I need to publish, how do I do that?
13. I installed a program / package into my virtual domain and it doesn't work, will you help?